---
title: Hours
description: Specify the operating hours for your properties and call center.
---

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1. [Using swivl](https://learn.tryswivl.com/?hsLang=en)
2. [Property Manager](https://learn.tryswivl.com/property-manager?hsLang=en)
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# Hours

## Specify the operating hours for your properties and call center.

 ![](https://learn.tryswivl.com/hs-fs/hubfs/Screenshot%202024-12-09%20at%2012-07-00%E2%80%AFPM-png.png?width=688&height=385&name=Screenshot%202024-12-09%20at%2012-07-00%E2%80%AFPM-png.png)

💡 Reminder: we use an inheritance system that allows you to customize settings for your entire Org, Groups, and Individual Locations. More on that [here](https://learn.tryswivl.com/how-inheritance-works?hsLang=en).

#### To manage the operating hours for your properties and call centers:

1. Go to **Property Manager.**
2. Make sure you've selected the Org, Group, or Location you want to make changes to.
3. Open the **Details** tab.
4. Select **Hours**.
5. Click **EDIT** in the top right corner.
6. Configure the following hours: 
     - **Location Hours:** Set the opening and closing times for your physical location.
     - **Access Hours:** Specify when access to your property is permitted.
     - **Call Center Hours:** Define the operating hours for your call center.
7. Click **Done** to save your changes!

#### What do these hours mean?

- **Location Hours:** hours that your on-site office is open. If you do not have an office, please add a note here. i.e. "This is a remotely managed facility and has no office"
- **Access Hours:** hours that customers have access to the facility and their units.
- **Call Center Hours:** hours that your call center is available for calls and chats.

 

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