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      Features & Amenities

      Which features and amenities do your locations offer?

      This is where you will define which features and amenities each set of locations (or individual locations) offer for your customers. Setting this is important to help your automated bot understand how to answer customer questions appropriately.

      💡 Reminder: we use an inheritance system that allows you to customize settings for your entire Org, Groups, and Individual Locations. More on that here.

      Storage Features & Amenities

      After Hours Access

      Can customers access their units outside of normal business hours?

      24 Hour Access

      Do any of your facilities allow customers to access their units 24 hours per day?

      Appointments

      Do you accept or require appointments?

      Climate Controlled Units

      Are climate-controlled units available that provide temperature and/or humidity regulation?

      Conference Room

      Are conference rooms available for tenants to rent at your facilities?

      Deliveries Accepted

      Can customers have packages delivered to their storage units?

      Drive Up Units

      Do you have garage-like units that allow customers to vehicle up next to or into to unload and load their belongings?

      Dollies

      Are there dollies on-site?

      Dumpster

      Are there dumpsters on-site?

      Elevators

      Are there elevators on-site?

      Electricity In Unit

      Is there electricity in your storage units.

      Heated Units

      Are heated storage units available at your facilities?

      Loading Area Type

      Do your properties have a loading area that tenants can access?

      Lock Type

      What types of locks are provided to tenants for secure storage of their belongings at your facilities?

      Moving Services

      Do you offer moving services?

      Moving Truck

      Can customers rent moving trucks?

      Notary

      Is there a notary available?

      Office Space

      Are office spaces available for customers to rent at your properties?

      On Location Parking Type

      Detail the types of parking options available for tenants at each location. This is related to parking on premise during a visit. This is not unit types.

      Packing Supplies

      Can customers purchase packing supplies?

      Padlock Codes

      Are there padlocks on your units? This is the section that will be triggered if someone asks about DaVinci locks or codes.

      Payment Options

      What are the payment methods accepted at your properties?

      Security Amenities

      Detail the various security features available at your locations to ensure the safety of tenants and their belongings.

      Video Surveillance

      Are your properties equipped with video surveillance?