Give your employees a heads-up about your bot
Introducing a chatbot to your website can bring up questions and concerns for your team. To help ease their worries, we've created an email template to address these concerns and highlight the benefits of swivl’s technology. By effectively communicating the advantages of a chatbot, you can help your team embrace this change and work together to achieve your business goals.
Hey team,
We have some exciting news to share with you! We’ve added swivl, the only AI Assistant in self storage, to our team. As we know, even the best self storage operators often miss nearly 49% of all incoming communication that can turn into a sale, leaving us with repetitive tasks instead of focusing on generating revenue.
With swivl's industry-leading Natural Language Processing model, we’re looking to revolutionize the way we operate. swivl can answer hundreds of self storage-related questions, freeing up our team to focus on more important tasks. By automating key aspects of our operations, swivl helps us fine-tune property-level decisions every day to attract ready-to-lease customers.
Here are some of the ways we’ll be using swivl:
- Digital Assistants: AI-powered conversational agents to enhance customer support.
- Online Self-Service Automation: Streamline self-service processes and improve user experience.
- Website Inventory Recommendations: Provide tailored storage solutions based on individual customer needs.
- Conversation Routing: Efficiently route customer conversations to the appropriate team members.
- Omnichannel Experiences: Seamlessly integrate our services across various communication channels.
swivl’s AI Assistants have already assisted in over 50,000 reservations across 2,500 self storage locations with an impressive 80% automation rate. As we move forward with swivl, we can expect to see significant improvements in our customer interactions, sales conversion, and overall efficiency.
We will provide a training session and resources to ensure a smooth transition and successful implementation of swivl. You are invited to join the training session: [insert meeting link here].
We are confident that swivl's AI Assistant will help us deliver exceptional experiences to our customers and take our self storage operations to the next level. Please reach out to us with any questions or concerns, and let's give a warm welcome to swivl, our newest team member!
Best regards,
[your name]