---
title: Unit Number Integration
description: Send customers their unit numbers via SMS, email, or both
---

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# Unit Number Integration

## Send customers their unit numbers via SMS, email, or both

📢  This feature is only available if you’re integrated with a Facility Management System. To upgrade your account, email [sales@tryswivl.com](mailto:sales@tryswivl.com)

 

Navigate to the “Org Features” section of the Property Manager Details tab and toggle **Unit Number Integration** ON.

![](https://learn.tryswivl.com/hs-fs/hubfs/image-png-Jan-04-2025-04-55-21-6189-PM.png?width=2940&height=1464&name=image-png-Jan-04-2025-04-55-21-6189-PM.png)

Within the “Unit Number” section of the **Cortex tab**, choose which channel you’d like to send to and customize the SMS message:

![](https://learn.tryswivl.com/hs-fs/hubfs/image-png-Jan-04-2025-04-56-36-4025-PM.png?width=2346&height=1494&name=image-png-Jan-04-2025-04-56-36-4025-PM.png)

The SMS message will come from your [Twilio](https://swivl.studio/settings/apps/twilio) phone number, so ensure that it’s set up properly (text the number and make sure you receive a reply).

 

Emails are sent from a tryswivl.com address and they will look like this:

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-keNAoU7Qcu/4b0252baa90e38e9a7f477cca98739aa7f6be0b9522b00fda8ea9a8be86de1f56a12045da2c6f8529b2722201468c0b60f9be722d644b8d9465589a925e1c9cf0417c1c3cb8760ea6c6cf48ea26d294729661c084eb0cb912fe436c86337e651740e394b)

💡 **Note:** Want to send emails from your own domain? Check out our guide on [**Connecting Your Domain to Send Emails**](https://learn.tryswivl.com/connect-your-domain?hsLang=en) for step-by-step instructions.

 

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