Connecting your FMS
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      1. Using swivl
      2. FMS Integrations
      3. Connecting your FMS

      SSM

      Authorize swivl to communicate with SSM

       

      Obtain API Credentials from SSM

      Reach out to your SSM account representative to request API credentials, granting swivl access to the relevant endpoints for seamless integration. These credentials function as secure authentication keys, enabling swivl to safely exchange customer data with your Facility Management System (FMS). Once you receive your credentials, please forward them to our team so we can connect your FMS to swivl.

      Required Credentials:

      • User ID
      • Password
      • API URL

      Integration Endpoints

      Below are the API endpoints swivl requires access to:

      - POST – /api/OnlineReservation/CreateLead

      - GET – /api/OnlineRental/GetAllActiveTenantAccounts

      - POST – /api/OnlineRental/GetAllActiveTenantInfo

      - GET – /api/OnlineReservation/GetLocationList

      - GET – /api/BI/GetRentalsList

      - POST – /api/OnlineReservation/GetUnitTypes

      - GET – /api/OnlineRental/GetTenantByPhone

      - GET – /api/OnlineRental/GetTenantInfo

      - GET – /api/BI/GetVacatesList

      - GET – /api/OnlineRental/GetTenantUnitLeaseDetails

      - GET – /api/OnlineRental/GetAllUnits

      - GET – /api/OnlineRental/GetUnitsList

      - GET – /api/BI/GetInquiriesList

      Add SSM to swivlStudio

      1. To get started, navigate to Settings > FMS Integrations.
      2. Hover over SiteLink and click +ADD SSM
      3. A new row will be added beneath Active Integrations. Select EDIT on the far right
       
      4. In the left panel you can rename the integration and adjust other chat settings, such as the size and descriptions of your small, medium, large, and extra large units
       
       
      5. The right panel is where you’ll provide your API credentials, with options to make this your default integration and to remove this integration above
       

      Review Leads

      Our leads populate into the Prospects section of your SSM account. Navigate to Existing Inquiries and choose the appropriate facility and date range. This is what one of our leads looks like:
      image.png
      Notice that the Source is set to Internet for any leads pushed into the system by swivl.