---
title: Automated Sequences - Emails
description: "FMS: Email Options - Automatically send emails to your customers"
---

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2. [SMS & Automated Sequences](https://learn.tryswivl.com/sms-automated-sequences?hsLang=en)

# Automated Sequences - Emails

## FMS: Email Options - Automatically send emails to your customers

**Innovator Tier**

📢 This page is for definition and documentation purposes only. In order to update your account, you’ll need to navigate to the FMS Settings section of My Storage: [https://swivl.studio/my-storage/CronMoveIn](https://swivl.studio/my-storage/CronMoveIn)

 

The examples below include test store and customer information. If you’d like to take advantage of any, please reach out to your account manager:

### Move In

 

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-PzQ4E7dHDH/15eae65f4361faadf4fbbb84d8811777bc4df8cdcd331aa81e9ad9b1fa4692876a0619c44218e89f3f00549d63c1f33681a0a06c71efc4b052563e41558986c54befab282572844c288b75c7798822aeee97c6bfa1f081bcf903664578afba9b6951c153)

### Past Due Payment

“Make Payment Online” goes to your [Pay Online URL](https://swivl.studio/my-storage/urls) and sends your [Pay Bill](https://swivl.studio/my-storage/PayBill#:~:text=Add%20AutoPay%20Message-,After%20Navigate,-Message%201) after navigate messaging

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-6qwlXxY-F3/e57c31962f2fc4cfffa2a34d42a4ccffe4a07abfb9fbfe6bf3bbaed4cddd94bbae708a1264e3c902dc040b22c9ffca7111ceb90c1a5cc9c188ed9ef53f9a2900776123ec18ebc309bdfc1027b5545282d2b269c8d212c93407f69968c9a0ead75e402637)

### Abandoned Cart

“Finish Reservation” goes to the Location URL set in [Store Finder](https://swivl.studio/settings/store-finder) and sends your [Show Inventory](https://swivl.studio/my-storage/ShowInventory) after navigate messaging

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-TIy2lpJ-wB/a1a5d0336c574d81df8de801374f87b712703744c3f038218ae2a981b0886ebbc25613a69cc9d98e84d8c0b324fccb0c7a4fa89057d565f8940dda84e339fae9f9f22f3b258ba49dd53dbe28614cf8ea36cb545f483a4e1a3b8abd5b6ace4de8d6006294)

### Review Solicitations

#### Move In (Gated)

“Happy?” goes to the Google Review URL set in [Store Finder](https://swivl.studio/settings/store-finder). “Not perfect?” collects feedback via your bot

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-PW7lHkeHBs/4744bb41926fad6e6a7d9e74d26bd15446d3c32b191b8f29c1f71cc65d753db7f8e0f084ba5accb0bb2a92e118ea5b5635e90f0312acf59e777b3557b46d9806f8a5a3ce5d76a246472685b6881959ad791d86fa875a4a64d384e127230a0b1d6b19faa6)

#### Generic (Gated)

“Happy?” goes to the Google Review URL set in [Store Finder](https://swivl.studio/settings/store-finder). “Not perfect?” collects feedback via your bot

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-o1PNsX9L1m/78db504d967de4a3656acf739da62401dd6f929059677f7b9d1bdde50b15c6527b94a5429bffe0d6289075d26bc4f3905d46397d30da4eeaa3d03458756d76a866b4c579167bced35b80ca3d3f036883764742193f5454cd990ac4c3c31f596f8d471491)

#### Generic (Non-Gated)

“Leave a Review” goes to the Google Review URL set in [Store Finder](https://swivl.studio/settings/store-finder)

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-IDbsaU7MUT/e1cd9490e8c511db2a292f5642cd3259317c5791c1e58927050185e23c6d634877c003134dc17e8c57e74f455bbc0bd0c3e0b841f7ad0b9188b0dc5bbecaa72052994a0029b104c1d870f1e53de1bedc3f1a08a74812b2809145e7dfeab368bf201f68a2)

### Referral Solicitations

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-OvuJ9Kasj6/2f02bb3824bb02cd624a6119eb088b9fe11f29e47358ba7dfd1da8c2903e040cba582a509fd8bb80135f4d4439a4258e2d762703b485bf584be3cace1d7f45449c385920058886af1150051e1071f765dec9df7cffd39a1aec77fe40e85cfbaef7b329cc)

### Branded Emails

Emails now are white-labeled to include your company logo and brand colors:

                     ![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-XSXVrvYUwi/4b150e8ab371a0d95c4724719363b09db18bb435b841c3be4bdedb84e79c7c20aafe97fdfe79558b1293f0144f2c878e59078843e49eae998a9c82edfc0969ea63fc29a662772eaadb99daeb3757d18ca5a087507770a412597e9a02d7c3d41adb137776)

                     ![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-X4LKG77AUP/45b9f1f0d83df1b2246d64e31dab75ad98ed8a41b8ca779cee1e61f0ae70b0f8d03c78ea37c3adfef3d3d0e76dd5cc6a6c6d72cb4fd765432b9cc90b5331da4d846fc951d490777eaf5552dd11e8634de1b226ed1399d3383d759c08465dfb47622ceed8)

### Google Analytics Report

![image.png](https://codahosted.io/docs/zAMzMQFpNt/blobs/bl-BPGPu30bKF/fbaa5637f8e646e4dc76a8630289eb2e28730c43edbc67d046b474b19a439230be62ef4a1bffad695af09c9900b5b35ebed787fe53ca252bfb78675d4d21a10bc4a959463bc45d7356ad5b5e38ddaa7f69176ce46d996c6993297610a66e453c7a0185fc)

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