Help an agent update their login credentials
We recommend having the agent reset their own password. Instructions can be found here: Resetting your swivlStudio Password
If for some reason they need you to reset it for them, follow the steps below.
- Navigate to the Members section of Settings (https://swivl.studio/settings/users)
- Click on the name of the agent
- Go to the ACCOUNT tab
- Select Reset Password
An email will be automatically generated and sent to the user. It will come from no-reply@tryswivl.com:
When they follow the link, they’ll be asked to create a new password and confirm the new password. Have them click “Change Password” when finished.
When the password change goes through, they’ll be informed.