Quick Replies - Live Chat

Turn your agents' most common messages into pre-written templates

📢 This page is for definition and documentation purposes only. To update your account, you’ll need to navigate to the Company Settings section of My Storage.

When your agents are chatting with a customer and open the quick reply drawer, they'll find a variety of message prompts ready for them to use. Navigate to the Engagement section of your Property Manager where you can personalize the content that appears, making it easier for your team to connect with customers.

Check out this feature in action: