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Using swivl
Getting started
For Agents

Getting started
Roles & Permissions
- Password Resets
Property Manager
Chatbot Setup
- Installing your Bot
- Advanced
Escalations (Live Conversations)
FMS Integrations
- Connecting your FMS
- Leads
SMS & Automated Sequences
Troubleshooting
Reputation Management
spot.is (QR codes)
- Payments
Performance & Analytics
- Analyzing Customer Behavior
Connecting Apps
- Google
Resources
Notifications
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Voice
Cortex
Chatbot Topics

Agent Table of Contents

Become an expert swivl agent

Agent Overview (video)

Setting up your Agent Profile

Handling Live Chats

Managing Leads

Monitoring Performance

Resetting your Password in swivlStudio

swivl Support

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