---
title: Maximize Abandoned Cart Follow-Ups in StorEdge 🛒✨
description: If your Main FMS is set to StorEdge, the StorEdge Scheduling Strategy dropdown in Cortex → Abandoned Carts lets you control exactly who gets follow-up messages when a customer shows interest but doesn
---

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# Maximize Abandoned Cart Follow-Ups in StorEdge 🛒✨

If your **Main FMS** is set to **StorEdge**, the **StorEdge Scheduling Strategy** dropdown in [Cortex](https://v3.swivl.studio/properties/page/cortex/sequences/abandoned-cart) → [Abandoned Carts](https://v3.swivl.studio/properties/page/cortex/sequences/abandoned-cart) lets you control exactly who gets follow-up messages when a customer shows interest but doesn’t reserve or rent. This is an easy way to make sure **no lead is left behind**. 

### How it works:

- **None:** Follow-ups go **only to swivl-generated leads** (webchats & calls).
- **Origination is Lead:** Follow-ups go to **swivl-generated leads + all leads in StorEdge**, including those that didn’t come through swivl (like website leads).

![](https://learn.tryswivl.com/hs-fs/hubfs/Screenshot%202026-01-11%20at%208-08-07%E2%80%AFPM-png.png?width=688&height=328&name=Screenshot%202026-01-11%20at%208-08-07%E2%80%AFPM-png.png)

### Why it’s powerful:

- **Reach more potential renters:** Capture leads you might otherwise miss.
- **Automate follow-ups:** Keep your team focused on renting, not chasing leads.
- **Flexible & future-ready:** We’re planning more strategies to reach even more leads — let us know if you want early access! 🚀

With this setting, abandoned carts turn into **more opportunities to grow your rentals**.

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